Tracking the status of your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on the carrier's website to monitor the real-time status and location of your package.

We ship throughout New Zealand with NZ Post and Mainfreight.

STM products have a 12 month guarantee. See full details in our warranty terms.

Returns are only accepted with our written approval. Items must be in saleable condition and returned at your cost unless faulty.

Handling or admin fees may apply. If your claim is valid, freight costs will be refunded. See full details in our Terms and Conditions.